Acceptance of Terms
By accessing, browsing, or using the website located at dcwaterdamagepros.pages.dev (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must discontinue use of the Site immediately. Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes. These Terms apply to all visitors, users, and others who access or use the Site, regardless of whether you engage our services.
You represent and warrant that you are at least eighteen years of age and possess the legal authority to enter into these Terms. If you are accessing the Site on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms.
Services Provided
DC Water Damage Pros provides water damage restoration, mitigation, and related emergency services to residential and commercial properties in the Washington, D.C. metropolitan area. The specific scope of work for any project is defined in a separate written service agreement or estimate, which shall govern the particular engagement to the extent it conflicts with these Terms.
All service descriptions on the Site are for informational purposes only and do not constitute offers or guarantees. Service availability is subject to scheduling constraints, emergency prioritization, and geographic limitations. We reserve the right to decline service at our sole discretion, including but not limited to situations involving safety hazards, insufficient access, or circumstances beyond our reasonable control.
Emergency response times quoted on the Site or during initial contact are estimates based on typical conditions and are not guaranteed. Actual arrival times depend on traffic, weather, demand volume, and other factors outside our reasonable control.
Phone Calls and Estimates
Telephone communications with DC Water Damage Pros, including calls to or from the numbers listed on the Site, may be monitored or recorded for quality assurance, training, and documentation purposes. By initiating or accepting a call, you consent to such recording.
Preliminary estimates provided by phone, email, or through the Site are non-binding and based on information you provide. Such estimates are subject to change following an on-site inspection. We are not obligated to honor any estimate that was prepared without physical assessment of the affected property. All final pricing is established in a written service agreement signed by both parties prior to commencement of work, except in genuine emergency situations where verbal authorization may be accepted with subsequent written confirmation.
Independent Contractors
DC Water Damage Pros may engage independent contractors, subcontractors, or specialized third-party service providers to perform certain aspects of restoration work. All such contractors are required to maintain appropriate licensing, insurance, and professional standards. However, DC Water Damage Pros is not liable for the negligent acts or omissions of independent contractors except to the extent required by applicable law.
You acknowledge that certain specialized services—including but not limited to asbestos abatement, lead remediation, and large-scale reconstruction—may be performed by third parties under separate contracts. We will disclose when third-party contractors are being utilized and will coordinate their involvement, but their work may be subject to separate terms and warranties.
Intellectual Property
All content on this Site, including text, graphics, logos, images, service descriptions, and the overall design and layout, is the property of DC Water Damage Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may view, download, and print pages from the Site for your personal, non-commercial reference, provided you do not modify the content or remove any proprietary notices.
You may not reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from the Site without our prior written consent. Any unauthorized use terminates the permission or license granted by these Terms and may violate applicable law.
Limitation of Liability
To the fullest extent permitted by law, DC Water Damage Pros and its officers, employees, agents, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Site; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; or (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
Our total liability to you for all claims arising from or relating to these Terms or your use of the Site shall not exceed the greater of one hundred dollars ($100) or the amount you paid to DC Water Damage Pros, if any, in the six (6) months preceding the event giving rise to liability.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, our liability is limited to the maximum extent permitted by law.
Disclaimers
The Site and all information, content, materials, and services made available through it are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, except as expressly stated herein. To the fullest extent permitted by applicable law, DC Water Damage Pros disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title.
We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Site or the server that makes it available is free of viruses or other harmful components. The use of the Site is solely at your own risk.
Information regarding water damage prevention, restoration techniques, and related topics published on the Site is for general educational purposes and does not constitute professional advice. Property damage situations vary widely, and you should consult qualified professionals regarding your specific circumstances.
Governing Law
These Terms and any disputes arising out of or related to these Terms, the Site, or any services provided by DC Water Damage Pros shall be governed by and construed in accordance with the laws of the District of Columbia, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within the District of Columbia for the resolution of any disputes.
Any claim or cause of action arising out of or related to these Terms or the Site must be filed within one (1) year after such claim or cause of action arose, regardless of any statute or law to the contrary. Any claim not filed within this period is permanently barred.
Changes to These Terms
We reserve the right to modify or replace these Terms at any time in our sole discretion. When we make material changes, we will update the effective date at the bottom of this page and may provide additional notice through the Site or by email where appropriate. Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of updates.
If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
Contact Information
If you have questions, concerns, or comments regarding these Terms of Service, please contact us using the information provided on the Site. We will make reasonable efforts to respond to inquiries in a timely manner. For urgent service requests, please call the emergency number listed on our contact page rather than using general inquiry channels.
Effective Date: These Terms of Service are effective as of the date of your first access to the Site and remain in effect until superseded by a revised version.